Doctolib to open up telemedicine appointments

Europe

French startup Doctolib will take advantage of recent legal changes that will make telemedicine legal in France. Starting on January 1st, you’ll be able to book face-to-face appointments on Doctolib as well as remote appointments.

Doctolib is a marketplace with 60,000 practitioners using the platform to manage their calendars and let people book appointments through Doctolib’s website. Millions of people then browse Doctolib’s website and app to find practitioners and book appointments. Doctors pay a monthly fee to access Doctolib’s service.

While it’s still unclear how it’s going to work, Doctolib plans to tap its existing community of doctors to let them accept remote appointments too.

Doctolib is already testing the service with 500 practitioners. According to the legal framework, you won’t be able to hop on Doctolib, find an available doctor and start a video call with them.

The idea is that you don’t have to show up in person every time you need to see your doctor. Once in a while, a remote appointment is enough. That’s why you’ll only be able to book remote appointments with practitioners who know you already.

But the good news is that remote appointments will be reimbursed by the national healthcare system, just like any appointment. Details are still thin when it comes to the payment system and the communication platform.

In order to work on that new service, Doctolib plans to hire 150 engineers and open up a big office — the Health Tech Center. It’s not going to be limited to the Doctolib team as the company plans to invite officials, practitioners and more.

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