Go-Jek extends ride-hailing service to the rest of Singapore

Startups

After a limited rollout, Go-Jek said today that it will extend its ride-hailing service to all of Singapore tomorrow while continuing its beta phase. The Indonesian-based company began offering rides in Singapore at the end of November, but only for passengers riding to and from certain areas. It https://www.straitstimes.com/singapore/transport/gojek-introduces-dynamic-pricing-move-will-likely-attract-more-drivers-to-joinintroduced dynamic pricing there, which increases prices during peak times, a few days ago.

“We continue to welcome feedback from driver-partners and riders during this enhanced beta phase, as we work to fine-tune the app and create the best experience for our users,” the company said in a statement.

After Uber exited from Southeast Asia earlier this year by selling its local business to Grab, Go-Jek became Grab’s main rival. Uber still maintains a presence in the region, however, thanks to its 27.5 percent stake in Grab.

There is currently a waiting list for Go-Jek in Singapore, with customers of DBS/POSB being given priority.

When asked about how long new users need to wait, a Go-Jek spokesperson said in a statement that the time depends on supply and demand. “The response from the driver community since we opened pre-registration has been overwhelming with tens of thousands of drivers signing up via the pre-registration portal. While we can’t disclose figure at this moment, we are confident we can meet consumer expectations during the beta service period.”

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