Best Buy cancels Samsung Galaxy Fold preorders

Mobile

Samsung is taking its time bringing the Galaxy Fold back to market. And frankly, that’s probably for the best. The Note debacle from a few years back was an important lesson about what happens when you rush a product back to market. That one resulted in a second recall — PR nightmae upon PR nightmare.

With a release date still very much in limbo, Best Buy has sent notes to those who pre-ordered the Fold. Spotted by The Verge, the letter has since been posted to Best Buy’s support forum. It cites “a plethora of unforeseen hiccups,” (fair enought) adding, “Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.

The letter goes on to assure customers that the big box retailer is “working closely with Samsung” to help deliver the product to customers. At the moment, however, their guess on the timeframe is as good as ours.

Recent reports have suggested that an announcement was imminent, with the company having solved design flaws that had reviewers peeling off screens and getting debris jammed in the holes of the folding mechanism. More recent reports gave the product a June 13 release date, but that too appears to have been scrubbed for the time being.

Products You May Like

Articles You May Like

More tickets available to the 14th Annual TechCrunch Summer Party
Still in stealth mode, Duffel raises $21.5m in Series A from Benchmark for its travel platform
Berlin’s Cherry Ventures raises new €175M fund to back early-stage startups across Europe
Blue Prism acquires UK’s Thoughtonomy for up to $100M to expand its RPA platform with more AI
Cleo, the London-based finech, has quietly taken debt financing from US-based Triplepoint Capital

Leave a Reply

Your email address will not be published. Required fields are marked *